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Organizations today face continuous pressures to evolve, a sentiment echoed by Buono and Kerber (2009, p.1). In this context, the human resource frame discussed by Bolman and Deal offers a valuable lens for analyzing leadership and systematic change. This frame will be applied to review insights from Summer Koepplin’s post responding to leadership issues in the Chartered Management Institute (CMI) case study.
The CMI case study highlights how Serco leverages CMI’s management training programs to enhance management strategies at HMP and YOI Doncaster. Koepplin identifies low morale and high turnover among midlevel managers as critical challenges in the prison system, attributing these issues to both external pressures and internal leadership deficiencies. The CMI case study emphasizes that such organizational challenges necessitate change.
Bolman and Deal’s human resource frame underscores the importance of addressing employee needs and valuing their contributions within the workplace (Mannix & Mondoux, 2019). This approach focuses on empowering employees and providing them with opportunities to excel, emphasizing interpersonal skills, motivation, and support. By applying this frame, the goal is to achieve empowerment and job satisfaction among employees.
The CMI program is designed to equip managers with the necessary skills to navigate and implement change effectively. Empowering managers with these change management skills is crucial for addressing challenges during the transformation process. The application of Bolman and Deal’s human resource frame within the CMI program ensures that managers are not only capable of managing change but also enhancing employee satisfaction.
In conclusion, addressing leadership challenges through effective management training and a focus on human resources can significantly impact organizational change. The insights from the CMI case study illustrate how empowering managers and improving leadership practices can lead to positive outcomes in challenging environments like HMP and YOI Doncaster.
References
Buono, A. & Kerber, K. (2009). Creating a sustainable approach to change: Building organizational change capacity. Society for Advancement of Management Conference. p. 1
Mannix, L. & Mondoux, S. (2019) Education theory made practical- volume 3, part 1; Bolman and Deal’s four-frame model.
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