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Operations Management Case Study: Oatve Foods Quality, TQM, and Supplier Analysis – OPMT 620 Fall 2024

Explore a detailed case study for OPMT 620 that guides students through the principles of operations management, focusing on supplier selection, quality control, and Lean processes within a vegan oat milk manufacturing context. Analyze supplier quality through control charts, defect rate calculations, and process capability indexes to make strategic recommendations for a fictional yet realistic company, Oatve Foods. This case study enhances understanding of Total Quality Management (TQM), statistical process control, and supply chain sustainability.

<h3>Operations Management Case Study: Oatve Foods Quality & Supplier Evaluation – Fall 2024</h3>
<p><strong>Course:</strong> OPMT 620<br>Objective:</p>
<p>This case study focuses on the practical application of operations management concepts, with a primary emphasis on quality management, Total Quality Management (TQM), Lean principles, and statistical process control. The objective is to analyze supplier processes and quality standards in the oat milk manufacturing industry.</p>
<hr>
<h3>Submission Requirements</h3>
<ul>
<li><strong>Due Date:</strong> Submit your final report by November 1, 11:59 PM via Brightspace.</li>
<li><strong>Format:</strong> Prepare a document in either Word or PDF format, ensuring all answers, calculations, tables, and discussions are clear and well-organized. If large tables or calculations are needed, include them in an appendix or submit an accompanying Excel file.</li>
</ul>
<p><strong>Late Submissions:</strong> Each day past the deadline incurs a 5% deduction.</p>
<hr>
<h3>Grading Criteria</h3>
<p>Your report will be assessed out of a total of 65 marks, comprising 12.5% of the final course grade. Follow the provided grading rubric to ensure thorough responses.</p>
<h4>Key Evaluation Areas:</h4>
<ul>
<li><strong>Analysis and Calculations:</strong> Present clear calculations, detailed analysis, and well-annotated graphs.</li>
<li><strong>Qualitative Assessment:</strong> Link issues identified with strategic concepts covered in the course.</li>
<li><strong>Writing Clarity and APA Formatting:</strong> Ensure well-organized, error-free writing with accurate APA citations.</li>
</ul>
<hr>
<h3>Assignment Instructions</h3>
<ol>
<li><strong>Answer all four case study questions</strong> using the data provided.</li>
<li><strong>Research relevant industry data</strong> on vegan and oat milk production. Note that while Oatve Foods is a fictional company, it is modeled after real-world entities.</li>
<li><strong>Use APA style</strong> for citations and references.</li>
<li><strong>Original Work:</strong> This assignment will be reviewed via Turnitin to ensure academic integrity.</li>
<li><strong>Report Requirements:</strong> Include a cover page with your name, student ID, and the report title. Submit the document in PDF or Word format, attaching Excel files separately as needed.</li>
</ol>
<hr>
<h3>Grading Breakdown</h3>
<p><strong>Question 1:</strong> Control Charts Analysis (20 points)</p>
<ul>
<li>Develop control charts using supplier sampling data to determine process control and variations. Analyze and identify suppliers with controlled and uncontrolled processes.</li>
</ul>
<p><strong>Question 2:</strong> Defect Rate and Process Capability (5 points)</p>
<ul>
<li>Calculate the defect rate, Cp, and Cpk for each supplier using the provided data. Interpret these metrics along with your control chart findings.</li>
</ul>
<p><strong>Question 3:</strong> Process Evaluation (15 points)</p>
<ul>
<li>Based on control charts and defect rate results, discuss challenges in achieving target criteria and analyze supplier processes.</li>
</ul>
<p><strong>Question 4:</strong> Supplier Recommendation (15 points)</p>
<ul>
<li>Conduct both qualitative and quantitative assessments based on supplier data (annual costs, certifications, quality, sustainability, logistics, etc.). Provide your recommendations for selecting primary and secondary suppliers.</li>
</ul>
<hr>
<h3>Case Context: Oatve Foods and the Oat Flour Supply Chain</h3>
<p>Oatve Foods, a vegan oat milk producer based in British Columbia, Canada, sources its primary ingredient, oat flour, from local suppliers like Avena Foods. This case examines various suppliers’ capabilities and risks, including the impact of climate change on supply chains, demand for sustainable ingredients, and the competitive oat flour market.</p>

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Operations Management Case Study: Oatve Foods Quality, TQM, and Supplier Analysis – OPMT 620 Fall 2024

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