Last updated: June 15, 2025

Privacy Policy

Important Notice

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when using our services.

1. Information We Collect

1.1 Personal Information:

  • Name and contact information
  • Email address
  • Phone number
  • Payment information (processed through secure third-party providers)

1.2 Non-Personal Information:

  • Usage data (pages visited, time spent)
  • Device information (browser type, IP address)
  • Cookies and similar technologies

2. How We Use Your Information

2.1 We use your information to:

  • Process and fulfill your orders
  • Provide customer support
  • Improve our services
  • Send important service-related communications
  • Prevent fraud and ensure security

2.2 We do not sell your personal information to third parties.

3. Data Security

3.1 We implement security measures to protect your information:

  • SSL encryption for data transmission
  • Secure payment processing
  • Regular security audits
  • Access controls for employee access

3.2 While we strive for maximum security, no system is completely secure.

4. Cookies and Tracking Technologies

4.1 We use cookies to:

  • Enhance website functionality
  • Track usage patterns
  • Personalize your experience
  • Provide targeted advertising

4.2 You can manage your cookie preferences through your browser settings.

5. Third-Party Services

5.1 We may use third-party services for:

  • Payment processing
  • Analytics
  • Email delivery
  • Cloud storage

5.2 These services have their own privacy policies.

6. Your Rights

6.1 You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications
  • Request a copy of your data

6.2 To exercise these rights, contact us at privacy@epic-essay.com.

7. Children's Privacy

7.1 Our services are not intended for children under 18.

7.2 We do not knowingly collect information from minors.

8. International Data Transfer

8.1 Your information may be transferred to servers located outside your country.

8.2 We comply with applicable data protection laws.

9. Changes to This Policy

9.1 We may update this Privacy Policy periodically.

9.2 Significant changes will be notified through our website.

9.3 Your continued use constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: support@epic-essay.com
  • Whatsapp: +44-742-839-6518