Last updated: June 15, 2025

Revision Policy

Important Notice

We are committed to your satisfaction. This Revision Policy outlines how we handle revision requests for our academic writing services.

1. Revision Eligibility

1.1 You are eligible for free revisions if:

  • Your order was completed within the last 14 days
  • The work does not meet your requirements
  • The quality is below our standards
  • There are factual errors

1.2 Revisions are not available if:

  • You have used the work after approval
  • Requirements were not clearly stated
  • New requirements are added
  • More than 14 days have passed

2. Revision Process

2.1 To request a revision:

  1. Contact our support team
  2. Provide your order details
  3. Specify the changes needed
  4. Provide any additional materials

2.2 We will review your request within 24 hours.

2.3 Revisions are typically completed within 3-5 business days.

3. Types of Revisions

3.1 We offer revisions for:

  • Content changes
  • Formatting adjustments
  • Style modifications
  • Research updates
  • Proofreading and editing

3.2 Each revision request is evaluated based on:

  • Scope of changes
  • Complexity of work
  • Original requirements
  • Timeline constraints

4. Revision Timeline

4.1 Standard revision timeline:

  • Initial review: 24 hours
  • Revision processing: 3-5 business days
  • Complex revisions: 5-7 business days
  • Emergency revisions: 24-48 hours

4.2 Timeline may vary based on:

  • Scope of changes
  • Writer availability
  • Complexity of work

5. Revision Limits

5.1 Free revisions are available:

  • Within 14 days of delivery
  • Up to 3 revisions per order
  • For original requirements only

5.2 Additional revisions may be:

  • Subject to additional fees
  • Processed as new orders
  • Subject to availability

6. Quality Standards

6.1 Our revisions guarantee:

  • 100% original content
  • Plagiarism-free work
  • Professional formatting
  • Quality research
  • Timely delivery

6.2 All revisions are:

  • Reviewed by quality control
  • Checked for plagiarism
  • Formatted according to your requirements
  • Delivered on time

7. Communication

7.1 During the revision process:

  • You will receive regular updates
  • Can communicate with your writer
  • Can request status updates
  • Can provide feedback

7.2 We encourage:

  • Clear communication
  • Specific requirements
  • Timely feedback
  • Collaboration with writers

8. Revision Exceptions

8.1 Revisions are not available for:

  • New requirements
  • Changes in scope
  • Additional research
  • Completely new work

8.2 These changes may require:

  • New order placement
  • Additional fees
  • Extended timeline
  • Writer reassignment

9. Dispute Resolution

9.1 If you disagree with revision results:

  1. Contact our customer service team
  2. Provide detailed feedback
  3. Request escalation to management
  4. Consider alternative solutions

9.2 We will review disputes within 48 hours.

10. Changes to This Policy

10.1 We may update this Revision Policy periodically.

10.2 Significant changes will be notified through our website.

10.3 Your continued use constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Revision Policy, please contact us at:

  • Email: support@epic-essay.com
  • Phone: +44-742-839-6518
  • Live chat: Available 24/7