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Coursework 4.5

AIOps Adoption in Public Sector Agencies in the UK: Customer Experience — 2021–2028 Trends

23
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MLA
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~ 24–36 mins
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Sociology HCI Psychology
Abstract

This coursework investigates “AIOps Adoption in Public Sector Agencies in the UK: Customer Experience — 2021–2028 Trends” using a panel regression with fixed effects. Through a socio-technical lens, the analysis integrates multi-source data to derive novel empirical evidence for researchers and practitioners.

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AIOps Adoption in Public Sector Agencies in the UK: Customer Experience — 2021–2028 Trends

ABSTRACT
AIOps Adoption in Public Sector Agencies in the UK: Customer Experience — 2021–2028 Trends is unpacked across themes: security, benefits, costs, and change enablement. Limitations and future research paths are noted.
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