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Coursework 4.8

AIOps and Operational Excellence among Gen Z Shoppers — 2025–2027 Trends

25
Pages
APA
Style
~ 26–38 mins
Reading Time
Supply Chain BioMed Sustainability
Abstract

This coursework investigates “AIOps and Operational Excellence among Gen Z Shoppers — 2025–2027 Trends” using a Delphi study. Through a socio-technical lens, the analysis integrates multi-source data to derive a validated measurement model for researchers and practitioners.

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AIOps and Operational Excellence among Gen Z Shoppers — 2025–2027 Trends

ABSTRACT
AIOps and Operational Excellence among Gen Z Shoppers — 2025–2027 Trends is unpacked across themes: KPIs, equity, scalability, and interoperability. Limitations and future research paths are noted.
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