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Coursework 4.5

Artificial Intelligence Adoption in Regulated Utilities: Customer Experience — A Comparative Perspective

9
Pages
MLA
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~ 9–14 mins
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Blockchain Open Banking HCI
Abstract

This coursework investigates “Artificial Intelligence Adoption in Regulated Utilities: Customer Experience — A Comparative Perspective” using a social network analysis. Through a behavioral lens, the analysis integrates multi-source data to derive a practical decision framework for researchers and practitioners.

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Artificial Intelligence Adoption in Regulated Utilities: Customer Experience — A Comparative Perspective

ABSTRACT
Artificial Intelligence Adoption in Regulated Utilities: Customer Experience — A Comparative Perspective is unpacked across themes: interoperability, security, risks, and change enablement. Limitations and future research paths are noted.
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