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Policy Brief 4.4

Artificial Intelligence for Retail Banks: Talent And Skills | A mixed-methods case study

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Abstract

This policy brief investigates “Artificial Intelligence for Retail Banks: Talent And Skills | A mixed-methods case study” using a event study methodology. Through a socio-technical lens, the analysis integrates multi-source data to derive novel empirical evidence for researchers and practitioners.

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Artificial Intelligence for Retail Banks: Talent And Skills | A mixed-methods case study

ABSTRACT
Artificial Intelligence for Retail Banks: Talent And Skills | A mixed-methods case study is unpacked across themes: change enablement, interoperability, benefits, and KPIs. Limitations and future research paths are noted.
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