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Case Study 4.4

Climate Risk and Customer Experience among Cross-functional Tech Teams — A Comparative Perspective

19
Pages
MLA
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~ 20–29 mins
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AIOps DEI Blockchain
Abstract

This case study investigates “Climate Risk and Customer Experience among Cross-functional Tech Teams — A Comparative Perspective” using a mixed-methods case study. Through a economic lens, the analysis integrates multi-source data to derive a stakeholder-aligned blueprint for researchers and practitioners.

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Climate Risk and Customer Experience among Cross-functional Tech Teams — A Comparative Perspective

ABSTRACT
Climate Risk and Customer Experience among Cross-functional Tech Teams — A Comparative Perspective is unpacked across themes: governance, change enablement, scalability, and usability. Limitations and future research paths are noted.
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