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Research Proposal 4.7

Cloud Computing and Customer Experience among Hospitality Operators — A Comparative Perspective

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Telemedicine Climate Logistics
Abstract

This research proposal investigates “Cloud Computing and Customer Experience among Hospitality Operators — A Comparative Perspective” using a benchmarking and maturity modeling. Through a institutional lens, the analysis integrates multi-source data to derive an actionable roadmap for researchers and practitioners.

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Cloud Computing and Customer Experience among Hospitality Operators — A Comparative Perspective

ABSTRACT
Cloud Computing and Customer Experience among Hospitality Operators — A Comparative Perspective is unpacked across themes: usability, costs, security, and benefits. Limitations and future research paths are noted.
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