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Case Study 4.7

Corporate Governance for Retail Banks: Customer Experience | A qualitative grounded theory

10
Pages
MLA
Style
~ 10–16 mins
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Food Systems Finance Governance
Abstract

This case study investigates “Corporate Governance for Retail Banks: Customer Experience | A qualitative grounded theory” using a difference-in-differences analysis. Through a institutional lens, the analysis integrates multi-source data to derive novel empirical evidence for researchers and practitioners.

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Corporate Governance for Retail Banks: Customer Experience | A qualitative grounded theory

ABSTRACT
Corporate Governance for Retail Banks: Customer Experience | A qualitative grounded theory is unpacked across themes: equity, ethics, interoperability, and benefits. Limitations and future research paths are noted.
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