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Case Study 4.8

Customer Experience in Carbon Markets for E-commerce Marketplaces: A Delphi study

17
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MLA
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~ 18–27 mins
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Open Banking NLP Education
Abstract

This case study investigates “Customer Experience in Carbon Markets for E-commerce Marketplaces: A Delphi study” using a panel regression with fixed effects. Through a human-centered lens, the analysis integrates multi-source data to derive novel empirical evidence for researchers and practitioners.

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Customer Experience in Carbon Markets for E-commerce Marketplaces: A Delphi study

ABSTRACT
Customer Experience in Carbon Markets for E-commerce Marketplaces: A Delphi study is unpacked across themes: usability, governance, equity, and ethics. Limitations and future research paths are noted.
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