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Case Study 4.3

Customer Experience in Climate Policy for Mobile Money Users: 2023–2027 Trends

26
Pages
Harvard
Style
~ 27–39 mins
Reading Time
Psychology Metaverse Epidemiology
Abstract

This case study investigates “Customer Experience in Climate Policy for Mobile Money Users: 2023–2027 Trends” using a event study methodology. Through a human-centered lens, the analysis integrates multi-source data to derive novel empirical evidence for researchers and practitioners.

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Customer Experience in Climate Policy for Mobile Money Users: 2023–2027 Trends

ABSTRACT
Customer Experience in Climate Policy for Mobile Money Users: 2023–2027 Trends is unpacked across themes: change enablement, benefits, KPIs, and governance. Limitations and future research paths are noted.
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