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Case Study 4.8

Customer Experience in Climate Risk for City Planners: A systematic literature review

26
Pages
Chicago
Style
~ 27–39 mins
Reading Time
Supply Chain AIOps AR/VR
Abstract

This case study investigates “Customer Experience in Climate Risk for City Planners: A systematic literature review” using a design science research. Through a institutional lens, the analysis integrates multi-source data to derive novel empirical evidence for researchers and practitioners.

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Customer Experience in Climate Risk for City Planners: A systematic literature review

ABSTRACT
Customer Experience in Climate Risk for City Planners: A systematic literature review is unpacked across themes: security, interoperability, equity, and costs. Limitations and future research paths are noted.
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