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Research Proposal 4.5

Customer Experience in Clinical Trials for Microfinance Institutions: Evidence from Middle East

24
Pages
IEEE
Style
~ 25–36 mins
Reading Time
Risk UX Open Banking
Abstract

This research proposal investigates “Customer Experience in Clinical Trials for Microfinance Institutions: Evidence from Middle East” using a Delphi study. Through a human-centered lens, the analysis integrates multi-source data to derive a validated measurement model for researchers and practitioners.

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Customer Experience in Clinical Trials for Microfinance Institutions: Evidence from Middle East

ABSTRACT
Customer Experience in Clinical Trials for Microfinance Institutions: Evidence from Middle East is unpacked across themes: benefits, interoperability, costs, and governance. Limitations and future research paths are noted.
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