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Coursework 4.5

Customer Experience in Cold Chain Logistics for Cross-functional Tech Teams: Evidence from Benelux

28
Pages
Harvard
Style
~ 29–43 mins
Reading Time
Data Privacy HCI Esports
Abstract

This coursework investigates “Customer Experience in Cold Chain Logistics for Cross-functional Tech Teams: Evidence from Benelux” using a difference-in-differences analysis. Through a human-centered lens, the analysis integrates multi-source data to derive an actionable roadmap for researchers and practitioners.

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Customer Experience in Cold Chain Logistics for Cross-functional Tech Teams: Evidence from Benelux

ABSTRACT
Customer Experience in Cold Chain Logistics for Cross-functional Tech Teams: Evidence from Benelux is unpacked across themes: benefits, KPIs, equity, and scalability. Limitations and future research paths are noted.
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