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Case Study 4.3

Customer Experience in Cold Chain Logistics for Logistics Hubs in Europe: Post-Pandemic Lessons

34
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Chicago
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~ 36–50 mins
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Data Privacy FinTech Sociology
Abstract

This case study investigates “Customer Experience in Cold Chain Logistics for Logistics Hubs in Europe: Post-Pandemic Lessons” using a panel regression with fixed effects. Through a behavioral lens, the analysis integrates multi-source data to derive a practical decision framework for researchers and practitioners.

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Customer Experience in Cold Chain Logistics for Logistics Hubs in Europe: Post-Pandemic Lessons

ABSTRACT
Customer Experience in Cold Chain Logistics for Logistics Hubs in Europe: Post-Pandemic Lessons is unpacked across themes: equity, ethics, costs, and KPIs. Limitations and future research paths are noted.
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