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Report 4.8

Customer Experience in Cold Chain Logistics for Supply Chain Managers: 2023–2026 Trends

13
Pages
IEEE
Style
~ 13–20 mins
Reading Time
Sustainability Cloud Governance
Abstract

This report investigates “Customer Experience in Cold Chain Logistics for Supply Chain Managers: 2023–2026 Trends” using a benchmarking and maturity modeling. Through a economic lens, the analysis integrates multi-source data to derive a validated measurement model for researchers and practitioners.

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Customer Experience in Cold Chain Logistics for Supply Chain Managers: 2023–2026 Trends

ABSTRACT
Customer Experience in Cold Chain Logistics for Supply Chain Managers: 2023–2026 Trends is unpacked across themes: change enablement, equity, risks, and usability. Limitations and future research paths are noted.
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