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Essay 4.5

Customer Experience in Data Privacy for Mobile Money Users: Evidence from Latin America

31
Pages
APA
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~ 32–47 mins
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Health Education Telemedicine
Abstract

This essay investigates “Customer Experience in Data Privacy for Mobile Money Users: Evidence from Latin America” using a agent-based simulation. Through a human-centered lens, the analysis integrates multi-source data to derive a validated measurement model for researchers and practitioners.

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Customer Experience in Data Privacy for Mobile Money Users: Evidence from Latin America

ABSTRACT
Customer Experience in Data Privacy for Mobile Money Users: Evidence from Latin America is unpacked across themes: scalability, governance, ethics, and change enablement. Limitations and future research paths are noted.
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