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Coursework 4.4

Customer Experience in DEI Strategies for City Planners: Post-Pandemic Lessons

37
Pages
IEEE
Style
~ 39–54 mins
Reading Time
CV UX IoT
Abstract

This coursework investigates “Customer Experience in DEI Strategies for City Planners: Post-Pandemic Lessons” using a panel regression with fixed effects. Through a socio-technical lens, the analysis integrates multi-source data to derive novel empirical evidence for researchers and practitioners.

Customer Experience in DEI Strategies for City Planners: Post-Pandemic Lessons

ABSTRACT
Customer Experience in DEI Strategies for City Planners: Post-Pandemic Lessons is unpacked across themes: governance, ethics, benefits, and equity. Limitations and future research paths are noted.
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