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Case Study 4.8

Customer Experience in Digital Identity for Esports Organizations: 2021–2029 Trends

18
Pages
IEEE
Style
~ 19–26 mins
Reading Time
Cloud Blockchain MLOps
Abstract

This case study investigates “Customer Experience in Digital Identity for Esports Organizations: 2021–2029 Trends” using a social network analysis. Through a socio-technical lens, the analysis integrates multi-source data to derive a practical decision framework for researchers and practitioners.

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Customer Experience in Digital Identity for Esports Organizations: 2021–2029 Trends

ABSTRACT
Customer Experience in Digital Identity for Esports Organizations: 2021–2029 Trends is unpacked across themes: interoperability, equity, risks, and costs. Limitations and future research paths are noted.
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