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Dissertation 4.8

Customer Experience in Energy Storage for Gig Workers: Evidence from Europe

37
Pages
IEEE
Style
~ 39–56 mins
Reading Time
Esports Leadership Open Banking
Abstract

This dissertation investigates “Customer Experience in Energy Storage for Gig Workers: Evidence from Europe” using a Delphi study. Through a behavioral lens, the analysis integrates multi-source data to derive a validated measurement model for researchers and practitioners.

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Customer Experience in Energy Storage for Gig Workers: Evidence from Europe

ABSTRACT
Customer Experience in Energy Storage for Gig Workers: Evidence from Europe is unpacked across themes: change enablement, usability, ethics, and interoperability. Limitations and future research paths are noted.
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