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Essay 4.3

Customer Experience in Explainable AI for Pharmaceutical Firms: A design science research

14
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Harvard
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~ 14–23 mins
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RPA Blockchain MLOps
Abstract

This essay investigates “Customer Experience in Explainable AI for Pharmaceutical Firms: A design science research” using a agent-based simulation. Through a economic lens, the analysis integrates multi-source data to derive a validated measurement model for researchers and practitioners.

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Customer Experience in Explainable AI for Pharmaceutical Firms: A design science research

ABSTRACT
Customer Experience in Explainable AI for Pharmaceutical Firms: A design science research is unpacked across themes: equity, security, interoperability, and scalability. Limitations and future research paths are noted.
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