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Policy Brief 4.8

Customer Experience in Gaming & Esports for NGOs in Global Health: A mixed-methods case study

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~ 8–14 mins
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IoT Tourism AI
Abstract

This policy brief investigates “Customer Experience in Gaming & Esports for NGOs in Global Health: A mixed-methods case study” using a propensity score matching. Through a economic lens, the analysis integrates multi-source data to derive a stakeholder-aligned blueprint for researchers and practitioners.

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Customer Experience in Gaming & Esports for NGOs in Global Health: A mixed-methods case study

ABSTRACT
Customer Experience in Gaming & Esports for NGOs in Global Health: A mixed-methods case study is unpacked across themes: governance, change enablement, interoperability, and KPIs. Limitations and future research paths are noted.
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