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Policy Brief 4.8

Customer Experience in Gaming & Esports for Rural Communities: 2021–2026 Trends

15
Pages
IEEE
Style
~ 15–24 mins
Reading Time
Climate AR/VR Metaverse
Abstract

This policy brief investigates “Customer Experience in Gaming & Esports for Rural Communities: 2021–2026 Trends” using a design science research. Through a institutional lens, the analysis integrates multi-source data to derive a validated measurement model for researchers and practitioners.

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Customer Experience in Gaming & Esports for Rural Communities: 2021–2026 Trends

ABSTRACT
Customer Experience in Gaming & Esports for Rural Communities: 2021–2026 Trends is unpacked across themes: interoperability, KPIs, change enablement, and benefits. Limitations and future research paths are noted.
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