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Coursework 4.8

Customer Experience in Human-Computer Interaction for Regulated Utilities: 2022–2027 Trends

36
Pages
IEEE
Style
~ 38–54 mins
Reading Time
AR/VR Health AI
Abstract

This coursework investigates “Customer Experience in Human-Computer Interaction for Regulated Utilities: 2022–2027 Trends” using a event study methodology. Through a socio-technical lens, the analysis integrates multi-source data to derive a stakeholder-aligned blueprint for researchers and practitioners.

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Customer Experience in Human-Computer Interaction for Regulated Utilities: 2022–2027 Trends

ABSTRACT
Customer Experience in Human-Computer Interaction for Regulated Utilities: 2022–2027 Trends is unpacked across themes: KPIs, security, scalability, and ethics. Limitations and future research paths are noted.
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