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Coursework 4.7

Customer Experience in InsurTech for Rural Communities: A Comparative Perspective

31
Pages
APA
Style
~ 32–45 mins
Reading Time
Climate RPA AI
Abstract

This coursework investigates “Customer Experience in InsurTech for Rural Communities: A Comparative Perspective” using a design science research. Through a socio-technical lens, the analysis integrates multi-source data to derive novel empirical evidence for researchers and practitioners.

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Customer Experience in InsurTech for Rural Communities: A Comparative Perspective

ABSTRACT
Customer Experience in InsurTech for Rural Communities: A Comparative Perspective is unpacked across themes: governance, usability, interoperability, and security. Limitations and future research paths are noted.
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