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Dissertation 4.9

Customer Experience in MLOps for E-commerce Marketplaces: Post-Pandemic Lessons

28
Pages
MLA
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~ 29–42 mins
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InsurTech Cybersecurity Data Privacy
Abstract

This dissertation investigates “Customer Experience in MLOps for E-commerce Marketplaces: Post-Pandemic Lessons” using a survey-based structural equation modeling. Through a human-centered lens, the analysis integrates multi-source data to derive a stakeholder-aligned blueprint for researchers and practitioners.

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Customer Experience in MLOps for E-commerce Marketplaces: Post-Pandemic Lessons

ABSTRACT
Customer Experience in MLOps for E-commerce Marketplaces: Post-Pandemic Lessons is unpacked across themes: benefits, costs, security, and governance. Limitations and future research paths are noted.
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