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Research Proposal 4.4

Customer Experience in Pharmacovigilance for Regulated Utilities: Post-Pandemic Lessons

37
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MLA
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~ 39–55 mins
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Sustainability Data Privacy Risk
Abstract

This research proposal investigates “Customer Experience in Pharmacovigilance for Regulated Utilities: Post-Pandemic Lessons” using a topic modeling on open datasets. Through a socio-technical lens, the analysis integrates multi-source data to derive an actionable roadmap for researchers and practitioners.

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Customer Experience in Pharmacovigilance for Regulated Utilities: Post-Pandemic Lessons

ABSTRACT
Customer Experience in Pharmacovigilance for Regulated Utilities: Post-Pandemic Lessons is unpacked across themes: usability, costs, KPIs, and scalability. Limitations and future research paths are noted.
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