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Essay 4.7

Customer Experience in Remote Work for Fortune 500 Firms: Post-Pandemic Lessons

31
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~ 32–46 mins
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Risk Data Privacy AR/VR
Abstract

This essay investigates “Customer Experience in Remote Work for Fortune 500 Firms: Post-Pandemic Lessons” using a systematic literature review. Through a behavioral lens, the analysis integrates multi-source data to derive an actionable roadmap for researchers and practitioners.

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Customer Experience in Remote Work for Fortune 500 Firms: Post-Pandemic Lessons

ABSTRACT
Customer Experience in Remote Work for Fortune 500 Firms: Post-Pandemic Lessons is unpacked across themes: equity, benefits, interoperability, and change enablement. Limitations and future research paths are noted.
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