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Research Proposal 4.6

Customer Experience in Robotic Process Automation for Supply Chain Managers: 2020–2028 Trends

24
Pages
IEEE
Style
~ 25–37 mins
Reading Time
UX Governance Cold Chain
Abstract

This research proposal investigates “Customer Experience in Robotic Process Automation for Supply Chain Managers: 2020–2028 Trends” using a social network analysis. Through a behavioral lens, the analysis integrates multi-source data to derive a validated measurement model for researchers and practitioners.

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Customer Experience in Robotic Process Automation for Supply Chain Managers: 2020–2028 Trends

ABSTRACT
Customer Experience in Robotic Process Automation for Supply Chain Managers: 2020–2028 Trends is unpacked across themes: interoperability, costs, risks, and ethics. Limitations and future research paths are noted.
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