Customer Experience in Workforce Analytics for Logistics Hubs in Europe: A Comparative Perspective

Research Proposal 4.7

Customer Experience in Workforce Analytics for Logistics Hubs in Europe: A Comparative Perspective

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Harvard

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~ 7–13 mins

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Health MLOps Finance

Abstract

This research proposal investigates “Customer Experience in Workforce Analytics for Logistics Hubs in Europe: A Comparative Perspective” using a Delphi study. Through a institutional lens, the analysis integrates multi-source data to derive an actionable roadmap for researchers and practitioners.

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Customer Experience in Workforce Analytics for Logistics Hubs in Europe: A Comparative Perspective

ABSTRACT

Customer Experience in Workforce Analytics for Logistics Hubs in Europe: A Comparative Perspective is unpacked across themes: governance, interoperability, ethics, and costs. Limitations and future research paths are noted.

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