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Essay 4.4

Digital Identity Adoption in Rural Communities: Customer Experience — A mixed-methods case study

26
Pages
Harvard
Style
~ 27–39 mins
Reading Time
Telemedicine AIOps Impact
Abstract

This essay investigates “Digital Identity Adoption in Rural Communities: Customer Experience — A mixed-methods case study” using a social network analysis. Through a socio-technical lens, the analysis integrates multi-source data to derive a validated measurement model for researchers and practitioners.

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Digital Identity Adoption in Rural Communities: Customer Experience — A mixed-methods case study

ABSTRACT
Digital Identity Adoption in Rural Communities: Customer Experience — A mixed-methods case study is unpacked across themes: equity, security, usability, and benefits. Limitations and future research paths are noted.
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