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Essay 4.6

Digital Transformation and Customer Experience among Export-Oriented Manufacturers — A Comparative Perspective

18
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IEEE
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~ 19–27 mins
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Risk AI AR/VR
Abstract

This essay investigates “Digital Transformation and Customer Experience among Export-Oriented Manufacturers — A Comparative Perspective” using a qualitative grounded theory. Through a economic lens, the analysis integrates multi-source data to derive a validated measurement model for researchers and practitioners.

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Digital Transformation and Customer Experience among Export-Oriented Manufacturers — A Comparative Perspective

ABSTRACT
Digital Transformation and Customer Experience among Export-Oriented Manufacturers — A Comparative Perspective is unpacked across themes: governance, change enablement, benefits, and equity. Limitations and future research paths are noted.
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