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Research Proposal 4.3

EdTech and Customer Experience among Healthcare Providers — 2021–2027 Trends

36
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IEEE
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~ 38–53 mins
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Abstract

This research proposal investigates “EdTech and Customer Experience among Healthcare Providers — 2021–2027 Trends” using a systematic literature review. Through a behavioral lens, the analysis integrates multi-source data to derive novel empirical evidence for researchers and practitioners.

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EdTech and Customer Experience among Healthcare Providers — 2021–2027 Trends

ABSTRACT
EdTech and Customer Experience among Healthcare Providers — 2021–2027 Trends is unpacked across themes: security, change enablement, KPIs, and costs. Limitations and future research paths are noted.
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