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Policy Brief 4.5

Ethical AI and Customer Experience among Healthcare Providers — A Comparative Perspective

12
Pages
Harvard
Style
~ 12–20 mins
Reading Time
FinTech Cloud AI
Abstract

This policy brief investigates “Ethical AI and Customer Experience among Healthcare Providers — A Comparative Perspective” using a design science research. Through a behavioral lens, the analysis integrates multi-source data to derive novel empirical evidence for researchers and practitioners.

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Ethical AI and Customer Experience among Healthcare Providers — A Comparative Perspective

ABSTRACT
Ethical AI and Customer Experience among Healthcare Providers — A Comparative Perspective is unpacked across themes: interoperability, costs, KPIs, and equity. Limitations and future research paths are noted.
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