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Report 4.3

Ethical AI and Customer Experience among NGOs in Global Health — Post-Pandemic Lessons

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Abstract

This report investigates “Ethical AI and Customer Experience among NGOs in Global Health — Post-Pandemic Lessons” using a mixed-methods case study. Through a institutional lens, the analysis integrates multi-source data to derive a stakeholder-aligned blueprint for researchers and practitioners.

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Ethical AI and Customer Experience among NGOs in Global Health — Post-Pandemic Lessons

ABSTRACT
Ethical AI and Customer Experience among NGOs in Global Health — Post-Pandemic Lessons is unpacked across themes: benefits, KPIs, risks, and ethics. Limitations and future research paths are noted.
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