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Policy Brief 4.9

Ethical AI and Customer Experience among Public Sector Agencies in the UK — 2023–2027 Trends

14
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Chicago
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~ 14–23 mins
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Finance CV Health
Abstract

This policy brief investigates “Ethical AI and Customer Experience among Public Sector Agencies in the UK — 2023–2027 Trends” using a benchmarking and maturity modeling. Through a economic lens, the analysis integrates multi-source data to derive a stakeholder-aligned blueprint for researchers and practitioners.

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Ethical AI and Customer Experience among Public Sector Agencies in the UK — 2023–2027 Trends

ABSTRACT
Ethical AI and Customer Experience among Public Sector Agencies in the UK — 2023–2027 Trends is unpacked across themes: KPIs, change enablement, usability, and costs. Limitations and future research paths are noted.
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