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Case Study 4.6

Gig Economy and Customer Experience among E-commerce Marketplaces — 2021–2026 Trends

35
Pages
MLA
Style
~ 37–51 mins
Reading Time
DEI Epidemiology Food Systems
Abstract

This case study investigates “Gig Economy and Customer Experience among E-commerce Marketplaces — 2021–2026 Trends” using a topic modeling on open datasets. Through a human-centered lens, the analysis integrates multi-source data to derive a validated measurement model for researchers and practitioners.

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Gig Economy and Customer Experience among E-commerce Marketplaces — 2021–2026 Trends

ABSTRACT
Gig Economy and Customer Experience among E-commerce Marketplaces — 2021–2026 Trends is unpacked across themes: security, usability, risks, and equity. Limitations and future research paths are noted.
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