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Dissertation 4.4

Green Finance for Mobile Money Users: Customer Experience | Post-Pandemic Lessons

25
Pages
Chicago
Style
~ 26–36 mins
Reading Time
Education Marketing FinTech
Abstract

This dissertation investigates “Green Finance for Mobile Money Users: Customer Experience | Post-Pandemic Lessons” using a difference-in-differences analysis. Through a human-centered lens, the analysis integrates multi-source data to derive novel empirical evidence for researchers and practitioners.

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Green Finance for Mobile Money Users: Customer Experience | Post-Pandemic Lessons

ABSTRACT
Green Finance for Mobile Money Users: Customer Experience | Post-Pandemic Lessons is unpacked across themes: KPIs, governance, interoperability, and usability. Limitations and future research paths are noted.
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