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Policy Brief 4.6

Hospitality Management Adoption in Millennial Consumers: Customer Experience — Post-Pandemic Lessons

8
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IEEE
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~ 8–14 mins
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AIOps AR/VR RPA
Abstract

This policy brief investigates “Hospitality Management Adoption in Millennial Consumers: Customer Experience — Post-Pandemic Lessons” using a qualitative grounded theory. Through a behavioral lens, the analysis integrates multi-source data to derive a stakeholder-aligned blueprint for researchers and practitioners.

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Hospitality Management Adoption in Millennial Consumers: Customer Experience — Post-Pandemic Lessons

ABSTRACT
Hospitality Management Adoption in Millennial Consumers: Customer Experience — Post-Pandemic Lessons is unpacked across themes: costs, usability, ethics, and governance. Limitations and future research paths are noted.
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