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Case Study 4.7

Hospitality Management and Customer Experience among NGOs in Global Health — A Comparative Perspective

35
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Chicago
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~ 37–53 mins
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Telemedicine FinTech Marketing
Abstract

This case study investigates “Hospitality Management and Customer Experience among NGOs in Global Health — A Comparative Perspective” using a survey-based structural equation modeling. Through a human-centered lens, the analysis integrates multi-source data to derive a stakeholder-aligned blueprint for researchers and practitioners.

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Hospitality Management and Customer Experience among NGOs in Global Health — A Comparative Perspective

ABSTRACT
Hospitality Management and Customer Experience among NGOs in Global Health — A Comparative Perspective is unpacked across themes: usability, ethics, benefits, and risks. Limitations and future research paths are noted.
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