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Case Study 4.3

Human-Computer Interaction and Interoperability among Microfinance Institutions — Post-Pandemic Lessons

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~ 25–36 mins
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AI Risk Sustainability
Abstract

This case study investigates “Human-Computer Interaction and Interoperability among Microfinance Institutions — Post-Pandemic Lessons” using a benchmarking and maturity modeling. Through a human-centered lens, the analysis integrates multi-source data to derive a stakeholder-aligned blueprint for researchers and practitioners.

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Human-Computer Interaction and Interoperability among Microfinance Institutions — Post-Pandemic Lessons

ABSTRACT
Human-Computer Interaction and Interoperability among Microfinance Institutions — Post-Pandemic Lessons is unpacked across themes: governance, costs, security, and change enablement. Limitations and future research paths are noted.
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