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Policy Brief 4.4

InsurTech and Operational Excellence among Cross-functional Tech Teams — Post-Pandemic Lessons

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~ 6–11 mins
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Abstract

This policy brief investigates “InsurTech and Operational Excellence among Cross-functional Tech Teams — Post-Pandemic Lessons” using a randomized controlled trial design. Through a behavioral lens, the analysis integrates multi-source data to derive a stakeholder-aligned blueprint for researchers and practitioners.

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InsurTech and Operational Excellence among Cross-functional Tech Teams — Post-Pandemic Lessons

ABSTRACT
InsurTech and Operational Excellence among Cross-functional Tech Teams — Post-Pandemic Lessons is unpacked across themes: KPIs, governance, ethics, and equity. Limitations and future research paths are noted.
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