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Policy Brief 4.3

Mental Health and Customer Experience among Remote Software Engineers — Evidence from West Africa

14
Pages
Chicago
Style
~ 14–22 mins
Reading Time
DEI MLOps Sustainability
Abstract

This policy brief investigates “Mental Health and Customer Experience among Remote Software Engineers — Evidence from West Africa” using a social network analysis. Through a institutional lens, the analysis integrates multi-source data to derive a stakeholder-aligned blueprint for researchers and practitioners.

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Mental Health and Customer Experience among Remote Software Engineers — Evidence from West Africa

ABSTRACT
Mental Health and Customer Experience among Remote Software Engineers — Evidence from West Africa is unpacked across themes: risks, usability, costs, and ethics. Limitations and future research paths are noted.
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