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Research Proposal 4.2

MLOps and Customer Experience among Gig Workers — Post-Pandemic Lessons

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Abstract

This research proposal investigates “MLOps and Customer Experience among Gig Workers — Post-Pandemic Lessons” using a Delphi study. Through a behavioral lens, the analysis integrates multi-source data to derive a validated measurement model for researchers and practitioners.

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MLOps and Customer Experience among Gig Workers — Post-Pandemic Lessons

ABSTRACT
MLOps and Customer Experience among Gig Workers — Post-Pandemic Lessons is unpacked across themes: change enablement, risks, interoperability, and security. Limitations and future research paths are noted.
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