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Essay 4.9

Open Banking and Customer Experience among Gig Workers — A design science research

32
Pages
Chicago
Style
~ 34–48 mins
Reading Time
Cybersecurity Tourism DevSecOps
Abstract

This essay investigates “Open Banking and Customer Experience among Gig Workers — A design science research” using a difference-in-differences analysis. Through a human-centered lens, the analysis integrates multi-source data to derive a validated measurement model for researchers and practitioners.

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Open Banking and Customer Experience among Gig Workers — A design science research

ABSTRACT
Open Banking and Customer Experience among Gig Workers — A design science research is unpacked across themes: ethics, security, interoperability, and usability. Limitations and future research paths are noted.
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