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Research Proposal 4.9

Operational Excellence in Digital Twins for Retail Banks: Post-Pandemic Lessons

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~ 40–56 mins
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Abstract

This research proposal investigates “Operational Excellence in Digital Twins for Retail Banks: Post-Pandemic Lessons” using a systematic literature review. Through a human-centered lens, the analysis integrates multi-source data to derive a validated measurement model for researchers and practitioners.

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Operational Excellence in Digital Twins for Retail Banks: Post-Pandemic Lessons

ABSTRACT
Operational Excellence in Digital Twins for Retail Banks: Post-Pandemic Lessons is unpacked across themes: interoperability, scalability, ethics, and governance. Limitations and future research paths are noted.
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