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Operational Excellence in Hospitality Management for Public Sector Agencies in the UK: A mixed-methods case study

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Esports HCI Finance
Abstract

This essay investigates “Operational Excellence in Hospitality Management for Public Sector Agencies in the UK: A mixed-methods case study” using a difference-in-differences analysis. Through a behavioral lens, the analysis integrates multi-source data to derive a validated measurement model for researchers and practitioners.

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Operational Excellence in Hospitality Management for Public Sector Agencies in the UK: A mixed-methods case study

ABSTRACT
Operational Excellence in Hospitality Management for Public Sector Agencies in the UK: A mixed-methods case study is unpacked across themes: costs, governance, KPIs, and risks. Limitations and future research paths are noted.
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