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Report 4.3

Operational Excellence in Human-Computer Interaction for Public Sector Agencies in the UK: A topic modeling on open datasets

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Open Banking Metaverse AI
Abstract

This report investigates “Operational Excellence in Human-Computer Interaction for Public Sector Agencies in the UK: A topic modeling on open datasets” using a social network analysis. Through a socio-technical lens, the analysis integrates multi-source data to derive a practical decision framework for researchers and practitioners.

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Operational Excellence in Human-Computer Interaction for Public Sector Agencies in the UK: A topic modeling on open datasets

ABSTRACT
Operational Excellence in Human-Computer Interaction for Public Sector Agencies in the UK: A topic modeling on open datasets is unpacked across themes: KPIs, costs, ethics, and change enablement. Limitations and future research paths are noted.
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